Communication is crucial for any business, whether it’s with the CEO or board chairman, or with fellow board members. There are common pitfalls when it comes to board member communications that can lead frustration, miscommunication, and ultimately a loss of trust.
Board members often complain of lack of information, getting misled or shocked and not https://boardroomtalk.org feeling valued. This can rapidly damage relationships and make it difficult for a board to take effective decisions.
One approach to address these issues is to make sure that communication with board members is conducted in several ways. To facilitate communication between board meetings, a portal for board members, video conferencing, instant messaging, and email are all an excellent option. This will mean less time to be used for administrative tasks and more time to be allocated during the meeting for strategic discussions.
It’s also important to know the preferred communication style of each board member. For example, some people prefer to read, while others prefer reading emails or phone calls. This will allow you to tailor your approach to different board members. You can ensure that they get the most relevant information and that their needs are met.
It is also crucial to engage with board members in a timely manner, evaluating each issue’s urgency and determining the appropriate timeframe. For instance, if an issue arises that’s not scheduled for the next board meeting, it may be best to delay discussion until a future date.
